Instead of spending hours trying to get the online and phone technical support you need for your computer problems, here are some tips that you can follow for the succeeding list of PC problems that you may encounter so that the process of getting the technical support you need is a much smoother one.
The Dreaded Crash
Everyone has experienced, or will experience, this at least once in their life. Your PC just won’t start up, your data is getting eaten, you just don’t know. After this you pick up the phone to call tech support with the little information that you have on your side of the line, ready to spend hours on it doing trial and error tests.
Know the Problem
Try to find out more about your PC problem before making the call. Start by trying to troubleshoot the problem yourself. By doing this, you will be able to collect more details and information on your PC and in your trial and error tests that you can write down and note to tell tech support when the time comes that you really need to call them. Don’t get too stressed out in the process. Think of this process as a way together data on the problem so that when you do a consultation, you can save time and money by preventing a longwinded phone conversation. Initially, also search forums on another PC or laptop that may have information on similar problem that you are having and try to apply suggested solutions given by other people.
Start your testing sessions by rebooting your PC to Safe Mode. PC users can go straight to this mode by pressing down on F8 as your PC starts up when you reboot it. Another way is to boot from a recovery disc and check the system install, the RAM, and your hard drives by using the diagnostic tools on Windows. Make sure all connections are secure to your PC or that even the video card or RAM chip is in its proper place.» Read more